What is the impact of IoT on jobs and the workforce?

What is the impact of IoT on jobs and the workforce?

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While IoT technology brings many benefits such as improved efficiency, productivity, and cost savings, there are concerns about its impact on jobs and the workforce. In this article, we will explore the impact of IoT on jobs and the workforce, reviewing predictions of workforce reduction, and new job functions, and touching on ethics and society. We will also address ethical and social concerns that need to be considered when implementing IoT technology.

One of the major concerns about IoT technology is that it will lead to job loss, particularly in industries that rely on manual labour. For example, the manufacturing sector has already seen significant automation over the past few decades, and the introduction of IoT technology is likely to accelerate this trend. With IoT-enabled robots and machines, manufacturers can produce goods faster and more efficiently, which can reduce the need for human labour. The same goes for the transportation sector, where self-driving trucks and drones can replace human drivers and pilots.

The retail industry is also likely to see job loss due to IoT technology. With IoT technology, retailers can automate various processes, including inventory management, supply chain management, and customer service. Self-checkout machines are already in use in some stores, and IoT technology can enhance this by enabling customers to check out using their mobile devices. While this can improve efficiency and reduce costs for retailers, it could lead to job loss for cashiers and other retail workers.

Despite the potential for job loss, IoT technology is also expected to create new job functions in various industries. For instance, the healthcare industry is likely to see an increased demand for healthcare professionals who can use IoT devices to monitor and treat patients remotely. This can include nurses, doctors, and other healthcare workers who are skilled in using IoT-enabled devices and software.

The same goes for the manufacturing sector, where IoT technology is likely to create new job functions such as IoT technicians, data analysts, and cybersecurity experts. With the increased use of IoT devices and sensors in manufacturing, there will be a need for skilled professionals who can manage and maintain these devices, analyse the data they generate, and ensure that they are secure from cyber threats.

Another sector that is likely to see new job functions due to IoT is the transportation industry. While IoT technology may replace human drivers and pilots, there will be a need for professionals who can manage and maintain self-driving vehicles and drones. This can include technicians, software developers, and cybersecurity experts who are skilled in IoT technology.

In addition to creating new jobs, the IoT is also creating new opportunities for entrepreneurship and innovation. With the ability to connect and monitor devices remotely, entrepreneurs and start-ups can create new businesses and services that were not possible before. For example, a start-up could use IoT technology to create a platform that connects farmers with buyers or a service that provides real-time tracking and monitoring of vehicles and assets.

Despite the potential for job creation, there are concerns that the IoT could lead to job displacement and a reduction in the overall workforce. Some experts predict that automation and artificial intelligence (AI) will lead to the elimination of many low-skill jobs in fields like manufacturing, transportation, and retail. For example, as more factories become automated and connected, there may be less need for human workers to operate machinery or perform other manual tasks.

In addition to job displacement, there are also concerns about the impact of the IoT on job quality. Some worry that the increasing use of gig work and contract labour in the IoT industry could lead to a decline in wages and benefits, as well as a lack of job security and stability.

Another concern is the potential for the IoT to exacerbate existing inequalities in the workforce. As with any new technology, the benefits of the IoT may not be evenly distributed across all groups of people. Workers who lack the necessary skills to work with IoT-enabled devices may be left behind and face unemployment. Additionally, the IoT may create new types of jobs that require specific technical skills, leaving those without these skills at a disadvantage.

Another ethical concern is the potential for bias and discrimination in the use of IoT technology. As with any form of technology, the data generated by the IoT is only as unbiased as the algorithms and systems that analyse it. If these systems are biased in some way, they can lead to discriminatory outcomes, such as denying job opportunities or promotions to certain groups of people.

Another concern is that the increased automation enabled by the IoT may lead to job losses in some sectors, particularly in areas such as manufacturing, transportation, and logistics. While it is true that the IoT has the potential to create new job opportunities, it is also likely that many existing jobs will be lost or fundamentally changed.

There are concerns about privacy and security. The IoT involves the collection, storage, and processing of vast amounts of personal data, which creates the potential for this data to be stolen, misused, or hacked. This is particularly concerning when it comes to sensitive information such as medical records or financial information.

Finally, there is a concern about the impact of the IoT on the environment. While the IoT can improve efficiency and reduce waste in many industries, it also requires a significant amount of energy and resources to operate. This can lead to increased carbon emissions, resource depletion, and other negative environmental impacts.


The IoT has the potential to transform various industries, from healthcare to manufacturing, transportation, and agriculture, among others. While technology can bring many benefits, such as improved efficiency, productivity, and cost savings, there are concerns about its impact on jobs and the workforce. While some experts predict that IoT technology will lead to job loss in some industries, there is also a potential for the creation of new job functions in others. Additionally, there are ethical and societal concerns that need to be considered, such as the impact on privacy, security, job quality, and environmental sustainability. As the IoT continues to grow and evolve, it will be important to consider these issues and work to ensure that the benefits of the technology are distributed fairly and equitably across society.

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